Privacy and Cookie Policy
Use of cookies
We use cookies on our Website. A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device.
We use cookies to:
remember what a user has put in their shopping basket as they browse around our site
allow the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. It makes your access quicker and more user friendly
gather statistics to better understand the use of our website and improve navigation through Google Analytics.
All browser devices have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
On our home page there is a general message informing you on our use of cookies. By continuing to browse our website you accept our use of cookies.
For more information on cookies you can read the guidance at All About Cookies.
Information we collect
In operating our Website we may collect and process the following data about you:
Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
Information that you provide when you create an account or when you order goods on our website with are essential to process your order.
Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
Information provided to us when you communicate with us for any reason.
We do not store credit card details. They are directly managed by Stripe, the specialist payment service we use.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
To meet our contractual commitments to you.
To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent by contacting us at bonjour@thefrenchman.fr.
Storing your personal data
We may transfer data that we collect from you to locations in Europe or outside of the European Economic Area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.
Data that is provided to us is stored on our providers'secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety as per providers'security organisation.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
Disclosing your information
We do not share your data with anyone.
We may only disclose your personal information to third parties:
Where we sell any or all of our business and/or our assets to a third party.
Where we are legally required to disclose your information.
To assist fraud protection and minimise credit risk.
Accessing your information
As per the Data Protection laws in place, you have the right to access, modify or delete the information that we hold about you. You simply need to send your request by email at customer@cosmydor.paris.
Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.